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FAQ

Frequently asked question

What products does your factory produce?

We produce high-quality mesh fabrics that are used for a variety of applications such as shoes, bags, and clothing.

Do you accept customized orders or design on demand?

Yes, we accept customized orders according to customers’ specific requirements. You can send us your desired design or product specifications, and our team will help make it happen.

What are the main materials used in mesh fabric manufacturing?

We use quality materials such as polyester, nylon, and other materials that are tailored to the needs of the final application of the product.

How long is the production time for a large order?

Production time depends on the size and complexity of the order, but on average takes between 2 to 4 weeks after order confirmation.

Do you provide fabric samples before placing an order?

Yes, we provide fabric samples so that you can check the quality and fit before placing a large order.

What is the product delivery process?

We work with several reputable logistics companies to ensure the products reach you safely and on time. Delivery time will vary depending on the delivery location.

Is there a minimum order quantity (MOQ)?

Yes, we apply a minimum order quantity which varies depending on the type of mesh fabric ordered. Please contact our sales team for more information.

Do you cater to international markets?

Yes, we cater to both domestic and international markets. We have experience in exporting products to various countries.

How to contact your sales team or customer service?

You can contact us via email, phone, or the contact form available on our website. Our team is ready to help you with the information you need.

Is your product environmentally friendly?

We are committed to environmental sustainability and strive to use greener materials in our production. Please inquire further about the eco-friendly options available.

Let’s talk about future!

If you need some help or questions regarding the mesh fabrics to build up your brand or simply want to say hi, please feel free to contact us

Get in touch

CONTACT US

RT.003/RW.005, Ledok, Kemiri Sewu, Pandaan, Pasuruan Regency, East Java 67156, Indonesia

Phone: +62 811-3777-577
‬Email: sales@bertex.id

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Bertex.id
  • Home
  • About Us
  • Products
  • Our Customers
    • Ando
    • Ardiles
    • New Era
    • Unerd
  • English
    • Indonesia (Indonesian)
Contact us